SOME ADDITIONAL QUESTIONS YOU MAY HAVE
HOW DO I SET UP RECURRING MONTHLY BILLING?
Click on the VIEW CLASSES button. Set up a login and once you pick a class for you or your child(ren), it will prompt you to enter your payment information. When you register, you can select if you would like to be set up for monthly billing. Should you wish to un-enroll from recurring billing, simply deselect the option and pay manually each month.
WHY MIGHT MONTHLY RATES VARY DURING THE MONTH?
***PRICES LISTED ARE FOR A 4 WEEK MONTH***
To determine monthly tuition, the Customer Portal calculates the number of classes offered in a specific month. Some months have 4 weeks and some have 5 weeks. Depending on the day of the week your class falls on, your billing might vary slightly that month. This pricing structure accounts for holidays and other predetermined gym closures, so make-ups are only needed for missed classes.
MAY I SWITCH CLASSES AFTER REGISTERING?
Yes, you may transfer your child to a different class day at any time based on availability. Your new class will be added to your cart where you can review any charges. The system automatically calculates your credit due from the class from which you are switching. The system then applies that credit to the cost of the new class. You will be billed any difference. Your transfer is NOT complete until you have checked out through your cart.
Students MUST be the required age before attending a class, regardless of teacher recommendations. The system will not let students switch if they do not meet the minimum age. Please speak to someone in the office to bypass age requirements.
HOW DO I CANCEL MY ENROLLMENT?
We require a 2 week notice of withdraw. You may select a DROP date to terminate enrollment; however, if you have not done so by the bill date you will be charged until the last day of the selected month. Refunds will NOT be provided for parents who fail to withdraw before the end of the month. Please contact the gym if you need help withdrawing.